Terms And Conditions


Welcome to Mybukhoor.com (“our website or site”), where you can buy incense or Bukhoor and oud oil. When using this site, you agree to the Terms and Conditions, Shipping Terms and Privacy Policy. Please read them carefully. These terms are complete and replace any previous version. We may change the terms and conditions by posting a new version of the Terms on this page.

Purchases and fees

When purchasing from this website, we will offer you the prices of products, fees, and taxes associated with the purchase. Prices may change at any time without prior notice and you will see the final price clearly before making the payment. You agree to pay the final price and agree to purchase the products through the method of payment you have chosen. You are responsible for all amounts due to third parties relating to the purchases from our website, including service charges, internet service, equipment costs, taxes, and other charges

We may limit the quantities available for sale or change the availability of the product without notice. We may also correct, cancel, refuse or terminate any order for any reason in our sole discretion, whether or not the amount has been transferred or deducted from your account. We will refund the amount to your account if a purchase order is canceled and the processing and five percent service charge will be charged from the refund based on the payment method used for the purchase.

Refund policy

We have no refund policy for any products due to the nature of our products. In addition, orders can be canceled after they have been paid with fees of other website or banks. However, you can change the product type before shipping and if available for purchase. If you received the product with varying weight or shortness, contact us immediately and send us details about your orders via email, the name of your shipping company and the exact weight of the shipment. You should contact the carrier for any shortage and reasons for weight differences.

Prohibited Uses

You agree to the terms and conditions of this website and may not provide inaccurate information. Impair or disable the site or services we provide, interfere in the use of others and the location or services we provide. The use of our trademarks, copyrights or other intellectual property rights without prior written consent, trying to gain access of other user accounts or information, intervention in site operations, Copy, distribute or disclose any portion of our services in any medium or electronic website. Impersonate another person or access another user’s account without that person’s permission, Use of our site or services for any unlawful or immoral purpose, Harassment, threat, or fraud on the site or customers, or Use robot, spider, or other automated means to access the site for any purpose

Determination of liability

We shall not be liable to you for any loss, damages or injury related to the use of our website, products or your use of the Site, or any damages, and will be limited to the total product you have purchased on our website within 30 days after your purchase or loss. You understand and agree that your use of our website is at your own risk and we provide the website “as is” and “Products as are” without any express or implied warranties of merchantability or use for a particular purpose. We do not make any representations or warranties regarding the products through this website. Also, we do not guarantee that the site will meet your requirements, operate without interruption or errors or do not harm your computer, and we do not guarantee correcting the problems of the website. You agree that we, our partners, sponsors, payments websites and transfer websites and advertisers will not be liable for any direct, consequential, incidental, indirect or punitive damages associated with your use of this website or for any loss resulting from the use of our website or Dependence on the website, your dealings with an entity linked to the website, changes we make to the site, download information from the site, viruses, worms, virus horses or anything similar or destructive program, your failure to provide and maintain accurate information or misuse or abuse of the website’s products, health damages due to website usage and products, your failure to obtain certificates and licenses for your purchases resulted in the loss of your shipment. This website contains links to other websites (“other websites”) that advertise or offer services (for example, purchase services) to our users. You acknowledge that we have no control and are not responsible for the content or availability of other websites. We do not represent or guarantee the products or services that you may obtain from other websites. We will not be responsible for any losses or damages incurred as a result of your communicating with us or with other websites. And direct your concerns about other websites to the other website’s Admin.


You agree not to hold us or our partners, and affiliates for any responsibility, including reasonable attorneys’ fees, arising from claims relating to you, the use or misuse of the website or Products, or violation of these Terms, or the rights of another person or entity. We can impose the type of defense and arbitration on any issue and the need to compensate us, and you agree to cooperate with our defense of those claims.

Intellectual property

We own trademarks, domain names, content, working methods, copyright, graphic design and other intellectual properties associated with our site (collectively, “intellectual property”). We do not allow you to do anything with our intellectual property without written consent sent by registered mail and are certified by us.


If any legal dispute arises on these terms or the interpretation of the terms and conditions or products of our website or your relationship with us, we have the right to choose jurisdiction and place of arbitration, regardless of their conflict with the provisions of the law. You agree to:

Accept the service by e-mail if we do not have a mailing address for you. and agree that the cause of the action may arise or relate to the website or these Terms shall commence within one month after the cause of the claim and we are entitled to permanently prevent the claim after a month. We may block your access to our website, terminate your account, delete your information at any time and without reason, or if:

You have not complied with the Terms or acted in a manner that we believe or imply that you do not intend or are unable to comply with our Terms. We are required to do so by judicial order. or We decided to stop the website. You are obligated to pay all fees and charges related to your use of the Site before and after the termination of outstanding applications.

Terms and conditions changes

These terms represent all terms and conditions relating to the use of the website and override all previous conditions. If we want to change the website, these terms or services, we may do so by posting them on the website and not by notifying you or anyone.


If a court with jurisdiction considers part of these conditions invalid or unenforceable, such portion shall be severed, it shall not affect the validity of the remaining terms and conditions. You may not assign or transfer these terms, in whole or in part, without prior written consent by registered mail. We do not allow the creation of any agency, company, joint venture because of these Terms and do not bind us or act on our behalf in any way. You must notify us under this agreement in writing by registered mail and send us by e-mail to info@mybukhoor.com.

Thank you for visiting our website. If you have questions about our terms and conditions, please contact us at info@mybukhoor.com